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User Experience Analytics pada Sistem Informasi Politeknik Negeri Ujung Pandang

Syamsuddin, Irfan User Experience Analytics pada Sistem Informasi Politeknik Negeri Ujung Pandang. ELEKTERIKA, 19 (1). ISSN 2656-0143

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The Ujung Pandang State Polytechnic (PNUP) manages several departments, consisting of the Department of
Electrical Engineering, the Department of Machinery, the Department of Civil, the Department of Chemistry, the
Department of Accounting, and the Department of Commerce Administration. In managing how many significant
programs, PNUP requires a quality information system to support academic activities by evaluating the system's
quality that has been implemented. The PNUP Information System with the URL address
has never been evaluated, where there are several complaints from students and admins regarding obstacles to using
the information system. Complaints about the information system's use prompted researchers to research the quality
of the PNUP information system. Therefore, the User Experience was analysed from the usability aspect, which was
tested with several tools, namely Woorank, SEOquake, PageSpeed and using the SUS method. Testing with the
usability aspect approach was carried out on the information system at PNUP. The test results using several tools,
namely Woorank, got a score of 78. It was considered suitable for facilitating searches on search engines. Page Speed scored 67 for desktop use and 28 for mobile use. It was considered very bad in loading website pages which were
considered to disturb user satisfaction and using the SUS method, with 180 respondents getting a score of 58.65,
which is considered usable and has the potential to reduce visitors to the PNUP information system. It can be judged
that the PNUP information system has not met the usability aspect.

Item Type: Article
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Jurusan Teknik Elektro > D4 Teknik Komputer dan Jaringan
Depositing User: Unnamed user with username 197312202000031008
Date Deposited: 09 Apr 2023 13:09
Last Modified: 09 Apr 2023 13:09

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